Since start up in 2001 Marine Matters has gone from strength to strength by focusing on customer service and staff development. This ensures that we deliver the best quality we can at a competitive price. Our excellent reputation is something of great value to us so we endeavour to maintain this by constantly working to find improvement in our service. The result is Excellence is Standard.
Henry has been with Marine Matters since its inception following a career in the Royal Marines driving and maintaining boats all around the world. He has been the driving force behind the development of the company we have today. This has been done by his passionate approach to customer service coupled with a motivated, happy and committed team, delivering services to a quality standard that is excellent every time. This combination has the effect of Marine Matters becoming an integral partner and trusted supplier of choice to its clients throughout their boat ownership, often for many years.
Lisa has a background in the marine leisure industry having worked for various marine organisations for more than a decade before joining Marine Matters in 2011. She uses this invaluable knowledge every day whether it is related to RYA training, Suzuki outboards or marina berthing and is instrumental in ensuring all of our clients have a professional and fun experience. This care and experience has meant that lasting personal and professional relationships have developed with many of our clients and suppliers. Lisa is instrumental in driving the business forward and ensuring that the service we provide meets our commitment of excellence as standard.
Richard is responsible for the smooth running and quality control of the workshop plus the development and mentoring of our engineering team. This means everything from parts ordering and stock control, to scheduling and monitoring of the work and producing the invoices to go out to the clients on completion. As well as all that he has to get his hands dirty when they need a little more leadership in the workshop or for covering holidays etc. Fair to say this busy role is challenging - luckily Rich manages this well also ensuring a commitment of excellence as standard.
The Marine Matters engineering team is responsibe for all new boat builds and fit out to the repair, service and maintainenance of almost any type of outboard motor either in the purpose built workshop or at a customer site utilising our mobile workshop. Because we fit out and rig all new boats and have our own workshop with all of the latest diagnotics and equipment we can control and ensure quality and maintain our goal of excellence as standard.
Harry Thomas is an accomplished electronics and mechanical engineer trained on Suzuki, Yamaha, Honda, Tohatsu and Mercury/Mariner. On those rare occasions that your RIB or Outboard needs after sale attention he is ready to attend whether on your driveway, at the dry stack or in the water. He is also responsible for console builds on our new boats where the attention to detail and experience ensures a professional outcome for every new RIB.
Jaz Willis is the only female Suzuki engineer in the country, and we're delighted to have her on our team. Jazz joined us in 2017 and as a fast learner she quickly learned the skills she needed to become an accomplished service engineer. She is also an integral part of building the new boats and is learning all about the wiring of the electrics and electronics required to build new boats; with the help of the team she is picking up some good habits which will be with her for life.
Max McHugh is a mechancial engineer who has also developed into a handy boat builder, gel coat repairer and electronics fitter. Max is our "Duracell bunny" keen to be in the middle of everything and soak up the knowledge. This attitude has not gone unnoticed and serves both him and our customers well. Max joined the mobile engineering team in 2019 to give us more strength in depth with our mobile workshop service; a role he enjoys for the freedom it provides and the chance to meet with customers off site.
Marine Matters has a network of Skippers and Instructors that can operate around the coast from Essex on the East Coast to Cornwall on the West Coast enabling us to provide training and delivery services at a local level as well as worldwide.
Marine Matters employs a programme of Continuing Professional Development (CPD) designed to keep all its instructors engaged and up to speed with best practice as well as ensuring all of our training is delivered to a consistent quaity standard. All freelance Instructors are enrolled on the CPD programme and attend regular training which results in true instructor engagement, consistent delivery quaity and maintenence of the Marine Matters company motto of excellence is standard
Jean Marchant joined us in 2006 and looks after our day to day accounts, helps us maintain our reputation as a company that pays on time by ensuring that all our invoices are paid on time or early. Jean's contribution to a strong team ensures the excellent service you expect as standard. Over the years Jean has become a confidant to all of us and is a invaluable and trusted member of the team.
Sandy Cole is the unsung hero who is responsible for making sure that our offices and training rooms are ready to welcome our clients. The cleanliness and readiness of our facilities for our clients is paramount and thasnk fully in Sandy we have somebody that shares this standard.
High Tide 01:01 (4.16m)
Low Tide 04:11 (1.22m)
High Tide 10:20 (4.39m)
High Tide 13:05 (4.33m)
Low Tide 16:30 (1.11m)
High Tide 23:19 (4.39m)
The tide times are adjusted for British Summer Time where applicable.