Since start up in 2001 Marine Matters has gone from strength to strength by directing our focus on customer service and our Continuing Professional Development (CPD) programme to ensure high quality at a competitive price. Our excellent reputation is something of great value to us so we endeavour to maintain this by constantly working to find improvement in our service. The result is Excellence as Standard.
Henry Hillier - Change Projects and Business Develpoment Manager has been with Marine Matters for 19 years since joining us as our Chief Instructor after leaving the Royal Marines. He went on to become the Business Development Manager before getting involved with the company's change projects. Henry's experience of the companies business from the coalface upwards has given him the insight to be able take Marine Matters in a different direction while retaining all the staff by giving them ownership of their roles and responsibilities and promotion of continued professional development training.
Lisa Walker - Office Manager has a background in the marine leisure industry having worked for marine businesses for the past decade. All customer contacts are dealt with by Lisa which ensures next day delivery of paperwork, friendly telephone advice and immediate email responses. Lisa has owned this role for a number of years now and has evolved to accomodate new business which she manages in a pragmatic way. Lisa is instrumental in driving the business foreward and ensuring that the service we provide meets our commitment of excellence as standard.
Jean Marchant - Accounts joined us in 2006 and looks after our day to day accounts, helps us maintain our reputation as a company that pays on time by ensuring that all our invoices are paid on time or early. Jean's contribution to a strong team ensures the excellent service you expect as standard. Over the years Jean has become a confidant to all of us and is a invaluable and trusted member of the team.
Sandy Cole - Cleaner We often get compliments about the cleanliness and readiness of our facilities, so credit where it is due; Sandy, our unsung hero, is responsible for all this.
Richard Thoroughgood - Workshop Manager is responsible for the smooth running of the workshop. This means everything from parts ordering and stock control, to scheduling the work completed by the team and then producing the invoices to go out with the customers on completion. Amongst all that he has to get his hands dirty when they need a little more leadership in the workshop or for covering holidays etc. Fair to say this busy role is challenging - luckily Rich manages this well.
Harry Thomas - Electronics/Mechanical & Mobile Engineer is responsible for the console builds on our new boats as these require attention to detail and tidy looms building for customers new RIBs. He is also responsible for all off site work. On those rare occasions that your RIB or Outboard needs after sale attention, Harry will attend to your boat. An accomplished engineer in his own right trained on Suzuki, Yamaha, Honda, Tohatsu and Mercury/Mariner he really is ready to attend anything on your driveway, at the dry stack or in the water.
Jazz Willis - Apprentice Engineer is one of our two apprentices. We are delighted to have the only female Suzuki engineer in the country and hope that her example will encourage others. Meanwhile, she is a fast learner and certainly not frightened to get her hands dirty. Jazz also enjoys building the new boats and with the help of team is picking up some good habits which will be with her for life.
Max McHugh - Apprentice Engineer is our other Apprentice. Max wants to be in the middle of everything and learn as much as possible. This attitude has not gone unnoticed and serves both him and our customers well. Like Jazz he also loves the boat building which is great for a small team like ours. As an older apprentice Max is now insureable in the mobile workshop vehicle so he will now be assisting Harry with jobs off site.
The Instructional Team at our disposal is vast due to the Marine Matters Continuing Professional Development (CPD) Programme designed to keep all our instructors engaged and up to speed with best practice as well as keeping the danger of skills drift at bay. All our freelance Instructors are enrolled on the CPD programme and attend regular training. As a result of this instructor engagement and our commitment to our team we have a network of Skippers and Instructors that can operate around the coast from Essex on the East Coast to Cornwall on the West Coast enabling us to provide Training and Delivery services at a local level as well as worldwide.
High Tide 00:02 (4.42m)
High Tide 02:52 (4.17m)
Low Tide 06:10 (0.93m)
High Tide 12:19 (4.49m)
High Tide 15:04 (4.35m)
Low Tide 18:24 (0.99m)
The tide times are adjusted for British Summer Time where applicable.
Partly Cloudy becoming Light Rain
Wind: F5 becoming F6
Wind Direction: SSW
Max. Gust: 26kn becoming 34kn
Sea State: Moderate